FAQ

Frequently Asked Questions


Find answers to frequently asked questions about our rooms, services, and practical information for your stay, both summer and winter. For more information, please don't hesitate to contact our hotel in the heart of Mont Dore.

Our 2-star hotel is located at 45 Rue Meynadier, in the heart of Mont-Dore, opposite the park and 100 meters from the thermal baths. It's the perfect starting point for exploring the region, summer or winter, whether you're traveling with family, friends, as a couple, or solo.

Contact us

We offer 18 rooms divided into five categories:

  • The Standard Double Room (10 to 12 m²)
  • The Comfort Double Room (12 to 15 m², view of the Sancy)
  • The Triple Room (15 m²)
  • The Family Room (30 to 32 m²)
  • The Apartment (30 m², ideal for extended stays and spa visitors)
Our rooms

Breakfast is served between 8:00 and 9:30 and is offered at a price of €11.50 per person. A wide variety of sweet and savory dishes will satisfy your appetite.

Our breakfast

Our reception is open from 8 am to 9 pm. Our team is available to answer your questions in French, German, and English. They can also provide helpful tourist information and assist you in planning your stay.

Our reception

For your comfort, the hotel has an elevator serving all floors, free parking nearby, and high-speed fiber optic Wi-Fi. 

A bicycle and ski storage room is available on-site for skiers and cyclists, and our lounge bar, reserved for our guests, is open from 4 pm to 7 pm. 

Upon request and subject to availability, additional equipment (hair dryer, iron, extension cords) can be provided.

Our services

  • By car, take the A89, exit 25 (Saint-Julien-Puy-Lavéze), then follow the signs for Mont-Dore.
  • Regular bus services connect Clermont-Ferrand (bus station) to Mont-Dore. The ski resort is only 4 km from the hotel.

Join us

Our establishment is the perfect starting point for exploring the Sancy mountains, the Banne d'Ordanche peak, or the Grande Cascade waterfall, just 4 km from the ski resort and close to hiking trails such as the GR30 and the Way of St. James (Camino de Santiago). Skiing, hiking, thermal baths, or discovering local heritage: there are activities to suit everyone. Ask at reception for other tourist recommendations.

Our region